Step 2 -Welcome To Our Team/Tribe! Let me introduce the Norwich team...
STEVE COWAN
I know we've already met. But this is just to let you know my position in your journey to reach your goal.
I am the owner at Icon, You'll also find me teaching some of the classes.
Contact me, if you need to add more sessions or want some help.
My personal mobile 07780546517
MELANIE
You may have spoke to Melanie on the phone already.
Melanie is our customer service contact. Need help with membership. Or somethings gone wrong?
Give Melanie a call 01603 929588
KARL
You'll find Karl teaching our beginners BJJ on a Mon & Weds.
And once you're ready, he often runs our Sunday open sessions.
TOMEK
Tomek is our MMA coach. He is the former BCMMA middleweight title holder. And a BJJ brown belt.
Tomek also offers 1-2-1 sessions for members in BJJ or MMA.
TOM
Tom is our BJJ black belt and can be found in the advanced classes.
GRACE
You can find Grace teaching in our beginners BJJ classes. She is our female coach and Woman's English BJJ champion.
CHARLIE
You'll find charlie coaching our beginner MMA classes.
Step 3 -Your Membership Agreement with Icon Explained.
We've agreed to train together for a minimum of 3 months! That doesn't mean after 3 months we want to say goodbye. Our aim is to help you see the value of Icon within those 3 months. So you continue to be a Icon Tribe member for many years to come.
But often we're focused on the training and our goals and sometimes miss the boring stuff. So, I'd like to quickly outline the 3 month training agreement here.
Simply
one
We have agreed to train together for a minimum of 3 months or 3 monthly payments if you like.
two
To cancel your agreement, make sure you have completed the minimum agreed term then simply give us a minimum of 45 days notice.
three
Please do not just cancel your payment method. As this can lead to extra charges when the funds are due to be collected.
If you do need to cancel - You can download this easy slip and copy of the terms, and hand this in to give notice.
